Honey Dew Beach Camp
Refunds & Cancellations
How cancellations are charged, how refunds reach you, and how long each step takes. Cancellation charges are calculated on the advance already paid, not on the full stay total.
Last updated: 5 September 2026.
1. Cancellation timetable
The deduction depends on how close to check-in (11:00 IST on your arrival date) you cancel. The remainder of the advance is refundable, subject to the camp's review.
| When you cancel | Deduction from advance | Refundable |
|---|---|---|
| More than 30 days before check-in | 0% | 100% of the advance |
| Within 30 days before check-in | 10% | 90% of the advance |
| Within 15 days before check-in | 20% | 80% of the advance |
| Within 7 days before check-in | 30% | 70% of the advance |
| Within 48 hours before check-in | 50% | 50% of the advance |
| Within 24 hours before check-in | 100% | 0% of the advance |
More than 30 days
0%
No deduction from the advance. The advance is refundable, subject to hotel review.
Within 30 days
10%
10% of the advance is retained. The remainder is refundable, subject to hotel review.
Within 15 days
20%
20% of the advance is retained. The remainder is refundable, subject to hotel review.
Within 7 days
30%
30% of the advance is retained. The remainder is refundable, subject to hotel review.
Within 48 hours
50%
50% of the advance is retained. The remainder is refundable, subject to hotel review.
Within 24 hours
100%
The full advance is retained. There is no refund of the advance.
2. How to cancel
The fastest way is online: open Manage booking, enter your booking reference and phone number, and you will see the exact deduction for your booking before you confirm the cancellation.
You can also cancel by calling +91 79808 41770 or +91 98304 23840 or by emailing honeydewbeachcamp@gmail.com with your booking reference. The cancellation time is the time we receive your request, and the timetable above is applied to that time.
3. How refunds work
Cancelling a booking does not send a refund automatically. Honey Dew Beach Camp reviews the cancellation and processes any refund.
Once approved, the refund is processed within 7 business days to the original payment method. After we process it, banks and UPI or card issuers typically take a further 3–5 business days to show the credit in your account. If a refund to the original method fails, we will arrange an alternative with you over phone or email.
To check on a refund, write to honeydewbeachcamp@gmail.com with your booking reference, or call us during support hours (8:00 AM – 10:00 PM IST, all days).
4. No-shows and partial stays
If you do not arrive and do not cancel, the advance is non-refundable. If you check out early, nights already stayed are charged in full; whether any of the remaining balance is adjusted is at the camp's discretion and is settled at the property, not through an online refund.
5. Failed or duplicate payments
If you were charged but did not receive a booking reference, or if you were charged twice for the same booking, contact us with your dates and the phone number you booked with. Once verified against our payment records, duplicate or unbooked charges are refunded in full within 7 business days to the original payment method.
6. Cancellations by the camp
If we must cancel your booking — for example because of extreme weather, a government restriction, or an operational emergency — we will offer you alternative dates first. If those do not suit you, the advance you paid is refunded in full within 7 business days to the original payment method.